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Hiring A Good Moving Company

Hiring a good moving company is a lot harder than first imagined as there are so many to choose from. Where do you even start? The first place is by doing some research, most of which can be conducted right from your computer. Then I suggest selecting at least 5 companies and interviewing them over the phone.

  • Most companies have websites that list their services, service history, destinations they will move to, and roughly how much it will cost. This is a great place to get background information and to start compiling a list of potential companies. Also, most companies will list contact information, including e-mail addresses, allowing you to ask questions and be provided with a written response.
  • Ask around. Most people you know have moved once or twice in their life, so ask friends, family and colleagues if they can recommend a company, or if there's a company they don't recommend. Both lists are invaluable when choosing a mover.

  • If you don't have anyone to ask, the best place to start your research is on MovingScam.com. This is a website dedicated to revealing moving scams before they happen to you. Check out their articles, and in particular, their message board where individuals will post on moving company problems and warnings. Great resource and a great place to post your questions and to find answers.
  • Contact the Better Business Bureau. Find out if any of the companies on your list have generated any reports. Information you can get will usually contain any grievances filed and if the grievances were resolved successfully. It's rare that a company does not have any unhappy customers; the key is to ensure that if there were complaints, that in the end, the customer was satisfied with the result. Read the report carefully, and if you're thinking of using a company who had a grievance filed, ask them specifically about this case and how it was resolved. Depending on the severity of the complaint, you may choose not to pursue this company.
  • Go to the U.S. Department of Transportation's Federal Motor Carrier Safety Administration website and find out if your potential mover has a Department of Transportation (DOT) number. This number ensures that the company is registered with the Department of Transportation.

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